![]() ![]() In my current practice, I look forward to maintaining eye contact as I am speaking to my colleagues and showing interest in what a colleague is saying this will be important for good customer health results. ![]() As one works in a team, it is normal to face mistrust therefore, it is good to communicate effectively one’s opinions and see the relationship in the group as a long-term (Lencioni, 2002). The absence of trust is one of the dysfunctions to take into account. The dysfunctions can be seen as the ways to improve personal teamwork skills, and through evaluating each one, I have gained important insights into mechanisms to overcome potential obstacles. I have highlighted the aspects relevant to my future practice, including specific communication principles, goal setting, and other essential ideas. From reading Lencioni’s (2002) book, I have learned how varied and complex team interactions can be. ![]()
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